Order Modification & Cancellation Policy
We understand that sometimes customers may need to adjust or cancel their orders. To accommodate this, we offer the following guidelines:
- Customers can modify or cancel their orders within 24 hours of placing a successful order.
- After this period, modifications or cancellations will not be accepted, as the order will have already been processed and sent for shipment.
How to Modify or Cancel an Order:
- Prepare the required details, including:
- The email used for the order
- The order number (found in your confirmation email from Angelidecor)
- Specific instructions for the modification or cancellation
- Send your request to [email protected], using the subject line: [Modify/Cancel Order + Your Order Number].
Refund Process for Cancellations or Modifications:
- We will process and respond to your request within 2 business days from the time we receive your email.
- Refunds typically take 5-10 business days to be completed. However, depending on your bank’s policies, additional processing time may be required.
For any further assistance, feel free to reach out to our support team.